By using this service, you agree to the privacy policy of the
www.australianfuneralprices.com.au web site or telephone service, which is
set out below. The privacy policy relates to the collection and use of
personal information you may supply to us through your conduct on the
web site or telephone. (www.australianfuneralprices.com.au is a web site or
telephone service of Phone First Pty Ltd which we refer to as “we”,
“our” and “us” in this privacy policy).
We reserve the right, and in our sole discretion to modify or remove any
portion of this privacy policy at any time. This policy is in addition
to any other terms and conditions applicable to the
www.australianfuneralprices.com.au web site or telephone.
We do not make any representations about any third party web site or
telephone services that may be linked to this web site or telephone
service. This privacy policy is also separate from the privacy policy of
Phone First Pty Ltd, which is available upon reasonable request from the Proper
Officer of Phone First Pty Ltd.
We recognise the importance of protecting the privacy of information
collected about users of our services, in particular information that
can identify an individual (personal information).
This privacy policy governs the manner in which your personal
information, that may be obtained through the use of this web site or
telephone service, will be dealt with.
PERSONAL INFORMATION
Personal information to our web site or telephone service is collected
where you knowingly and voluntarily submit such information.
It is our intention that this policy will protect your personal
information from being dealt with in any way which is inconsistent with
the purpose for which you gave the information and inconsistent with any
applicable privacy laws of Australia.
USE OF INFORMATION
Any personal information that a visitor provides to us on the use of
this site will be used for the purpose of providing an estimate and for any other purpose for which it is submitted unless we
disclose other uses in this privacy policy from time to time or at the
time of collection. You acknowledge that the information you submit will
or may be provided to a local funeral service provider for the purpose of
providing the service and answering of your inquiry. You acknowledge
that the information will then be held by that funeral service provider subject to
their privacy obligations and policies, which may not conform with this
privacy policy.
Further, the information that you provide may be stored for archive and
back up purposes as well as record keeping. By your use of the web site
or telephone service you acknowledge the use of this information in the
matter set out herein.
LOCAL
FUNERAL SERVICE PROVIDERS
Whilst
your personal information will be provided to our local funeral service
provider for the purpose of providing you a funeral estimate, the local
funeral service provider may offer you other professional services, such
as burial, cremation, memorial services and other funeral related
services. There is no obligation for you to use such services.
DISCLOSURE
Further to the use of the information above there may be special
circumstances where personal information may be disclosed in where we
have reason to believe that doing so is necessary to identify, contact,
or bring legal action against anyone damaging, injuring or interfering
(intentionally or unintentionally) with our rights or property, users or
anyone else who could be harmed by such activities.
Also we may disclose personal information where we believe in good faith
that the law requires such disclosure.
SECURITY
The world wide web exists across open, public networks that are neither
secure nor private. Although we strive to ensure the security and
integrity of all personal information and the privacy of each individual
submitted to our web site or telephone service and we review our
security we cannot guarantee total security. You acknowledge and accept
the risk that:
(a) Transmissions to and from this web site or telephone service may
be intercepted, used, and modified by third parties; and
(b) Materials obtained from and through this web site or telephone
service may contain computer viruses or other defects.
We will endeavour to take all reasonable steps to protect your personal
information and once we receive your transmissions we will also use our
best efforts to ensure its security on our system.
ACCESS
We take all reasonable steps to keep secure any information we hold
about you and to keep this information up to date and accurate we would
ask that if you ever discover that information held about you is
incorrect you contact us immediately so that the information may be
corrected.
GENERAL INFORMATION ONLY
The material on our web site or telephone service, and provided to you
via the telephone is provided for general information only. It is not
intended as advice and must not be relied upon as such. This is not a
formal quote. You should make your own enquiries and take
independent advice tailored to your specific circumstances prior to
making any decisions in relation to any information you receive from
this web site, SMS or telephone service.
We
acknowledge that each Australian State and territory has different
legislation and policies in the way funeral quotes must be provided to
consumers. You accept that it is the responsibility of the local service
provider to ensure that they meet the guidelines set down in their State
and that Phone First Pty Ltd will not be responsible for any breaches of
such policy and legislation.
PRICE
GUIDE ONLY
It is not
our intention to provide you with a formal quote. Any price estimate
provided by us either by SMS, email or telephone is not be taken as a
guaranteed price. The price estimate provided to you may, or may
not, include the cost of a burial plot, or other items that may, or may
not, be required to conduct the funeral, burial or cremation service.
Our local service provider will call you to confirm what is included in
the price estimate provided. A formal quote can then be requested
from the local service provider when they make contact with you. You can
ask for this quote to be provided to in writing at no charge or
obligation to use their services.
LIMITATION OF LIABILITY
www.australianfuneralprices.com.au and its associated agents, affiliates or
representatives do not exclude any rights and remedies available to you
under the Trade Practice Act (Commonwealth) or any similar State or
Territory Legislation which can not be excluded, restricted or modified.
Otherwise www.australianfuneralprices.com.au and its associated agents,
affiliates or representatives exclude all conditions and warranties
which may be implied by law.
You expressly agree and understand that in no circumstances will
www.australianfuneralprices.com.au or its associated agents, affiliates or
representatives, be liable to you for any indirect, incidental, special
and or consequential losses or damages or loss of profits of whatever
nature howsoever arising (including but not limited to any act or
omissions by www.australianfuneralprices.com.au or its associated agents,
affiliates or representatives,) which result from:
(i) The use of or access to or any inability to use or access the
www.australianfuneralprices.com.au network or any material on the
www.australianfuneralprices.com.au network;
(ii) Unauthorised access to alteration of your transmission or data or;
(iii) Statement or conduct of any third party on the
www.australianfuneralprices.com.au network.
APPLICABLE LAW
These conditions and all other specified and additional terms which
govern your use or access to the www.australianfuneralprices.com.au web site
or telephone service will be governed by and construed in accordance
with the laws of the State or Territory and Commonwealth of Australia.
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